Playtime Express Pickup and Drop-Off Service
Pick-Up and Drop-Off Seven Days a Week! We are excited to provide the Playtime Express, an added convenience for your busy lifestyle! We have customized our van with rubber-coated cages and comfy blankets to make the journey as pleasant – and as safe – as possible. Pooches ride in air conditioned comfort at all times.
- Monday – Friday: 8:00 am – 4:00 pm
- Saturday – Sunday: No service available on the weekends at this time
- Reservations required – Please contact Carmellia Dockery, Playtime Express Manager at 773.413.8787 or playtimeexpress@urbanpooch.com
PRICES FOR THE PLAYTIME EXPRESS:
All prices are based on distance from our Canine Life Center, located at 4501 N Ravenswood.
Single ride:
<1.5 miles $14
<2.5 miles $17
>2.5 miles $20
Round trip:
<1.5 miles $28
<2.5 miles $34
>2.5 miles $40
10 pack <1.5 miles $140
20 pack <1.5 miles $270
10 pack <2.5 miles $170
20 pack <2.5 miles $330
10 pack >2.5 miles $200
20 pack >2.5 miles $390
IMPORTANT PLAYTIME EXPRESS POLICIES
A) There is a cancellation fee of $10.00 plus the trip cost if owners fail to cancel their Playtime Express ride 24 hours prior to the ride. We want to ensure every client has the opportunity to utilize the Playtime Express and last minute cancellations hinder operations.
B) There will be a $50.00 clean up fee if your pooch releases their bowels or urinates on the Playtime Express van. Urban Pooch suggests ensuring your pooch has the opportunity to use the bathroom before the Playtime Express arrives to pick your pooch up.
Pick-Up & Drop-Off Parameters
- South to Chicago River, but we do not cross
- North to Evanston
- East to the lake
- West to Central Park
NOTE: All pooches must pass a socialization test to participate in daycare and boarding.
What Chicago Pet Parents Are Saying
We love all of our customers from Chicago local areas near us including Ravenswood, Lincoln Square, Uptown, Andersonville, West Ridge, Albany Park, Irving Park, North Center, Boystown, and more!
